Did you know:
95% of people search for local business and services online.
>91% of those users read online reviews.
>84% of people trust online reviews AS MUCH as a personal recommendation of a friend.
>73% of consumers think that reviews older than 3 months are no longer relevant.
With that being said, it’s important that you:
1. Have Good Reviews
2. Have Current Reviews
3. Have More Reviews Than Your Competition
However, some people still take a head-in-the-sand approach to their reviews. Others ask their customers for reviews, but once the customer is out the door it’s forgotten. The fact of the matter is usually only MAD customers leave reviews…
I offer a service that sends your customers a email or text message, asking for a review, with easy reminders so they can do it at a time that works for them.
On top of that, the customer has the option to rate their experience BEFORE they are at a review site, meaning you are avoiding potential bad reviews. This is a win-win scenario.
Thumbs Up: If the client had a great experience, it will lead to a screen that asks them for a review. On this screen we will show them several options of how to leave a review, with the type we are needing at the moment appearing larger & on the top.
Once they choose how they would like to leave a review, it will lead to a page that gives clear instructions on how to leave a review, and then lead them to the page to do so.
Thumbs Down: You can capture the bad review before it happens! If a client should say they had a bad experience, my system will send (the owner, or a manager of your choosing) an email regarding the complaint & give you the opportunity to correct the experience BEFORE they have a chance to tell anyone (online or in person) about the experience.
How do you sign up?
Contact us & we will put together a proposal. We have several options available (depending on how many clients you interact with daily.)
Low Risk of Negative Reviews Package
$150 Monthly/$1500 Annually
Ideal for contractors or consultants. People who cater to a handful of clients a month & usually in person - We will only need to update your client list once a month, typically to remind clients to leave a review.
Medium Risk of Negative Reviews Package
$200 Monthly/$2000 Annually
Ideal for a barber or hairstylist. Anyone who caters to many returning clients, but handle & need a number of new clients, too. We will only need to update their contacts twice a month, mainly to handle the higher quantity of clients.
High Risk of Negative Reviews Package
$300 Monthly/$3000 Annually
Ideal for restaurants, bars & high volume salons. Places where you have a large staff & cater to MANY customers each day. This establishment would need to reach their clients quickly - just in case there - are any complaints. We update your contacts weekly (twice a week - Monday & Friday - for $50 more a month)